If there were 25 hours in a day, you would use them all. You have a lot of things on your schedule that are important. We want to help you make the most of every minute so you don’t have to visit your branch any more to get the following services, simply instead, all you have to do is make a phone call to call center service and a qualified customer service representative will serve you from 8 AM until 12 AM every day except Fridays.

Call Center Services:

·          Internal transfers.

·          Send / Receive Western Union transfers.

·          Issuing transfers in foreign & local currencies.

·          Requesting for issuing / renewing Visa Electron Card.

·          Stopping Visa Credit  and Visa Electron Cards

·          Activate new Visa credit Card.

·          Recharging prepaid Card.

·          Requesting a statement of account (Via fax, e-mail or branch).

·          Requesting checkbook (Send to your branch).

·          Setting, amending & canceling periodical transfers.

·          Inquiring about different banking services and financing programs.

·          Balance Inquiry (accounts, loans and credit cards).

·          Depositing, delay and withdrawing post dated cheques.

·          Inquiring for issuing foreign bank cheques (drafts).

·          Inquiring for issuing certified local cheques.

·          Inquiring for Exchange rates.

·          Inquiring for interest rates on local & foreign deposits accounts.

·          Iskan SMS service.

·          Loans and credit on phone service.

·          Other banking services.

For more information , you can read  the Call Center Manual Guide