Amman / Abdali – Parliament Street
P.O.Box : ( 7693) , Postal Code (11118) – Jordan
Telephone : 00962 6 ( 5005555 )
Facsimile : (+962 6) 5678121 - 5691675
Call Center & Phone Bank : ( 080022111) or (00962 6 5200400)
Electronic Mail : firstname.lastname@example.org
At HBTF, our valued customers can submit their inquiries , suggestions , or complaints by any of the following means:
· Send your inquiry or suggestion to Customer Care Unit by email to : CCCenter@hbtf.com.jo
· Send your complaint to Customer Complaints Unit by email to : CComplaint@hbtf.com.jo
· Contact the Call Center on 065200400 from any fixed line or mobile, or the toll free line 080022111 (for fixed line ONLY) .
· In order to serve you quickly , please add your new account number and phone number in your inquiry , suggestion or complaint. To get new bank account number please click here . To avoid the phishing, please don't include your Credit/debit card number and PIN code in any correspondences.