The Housing Bank for Trade and Finance, the
most widespread bank in the Kingdom, has announced the launch of Iskan Engage, its
first of its kind self-service digital branch at its headquarters in Shmeisani.
The new branch, which provides the bank’s customers with an incomparable and
interactive digital banking experience, is considered a leap in the digital
banking services in the Jordanian market.
The new digital branch is an important
addition to the Housing Bank’s extensive network of branches across the country,
with cutting-edge features that offer customers a range of integrated services
around the clock, allowing them to perform their banking transactions
immediately, easily and securely.
Customers are meant to enjoy a distinctive
banking experience with Iskan Engage, which harnesses the latest innovations in
the world of banking technology and digital transformation, offering in-depth
information on the Housing Bank’s banking products, services and financial
management features through interactive touchscreens that can be viewed in pods
or at tables.
Iskan Engage is also outfitted with
upgraded ATMs equipped with the most advanced
technological features, and allows clients to communicate with
customer service officials virtually through innovative Interactive Teller
Machines (ITM) equipped with video technology, supporting a comprehensive range
of banking services and transactions, at any time, day or night.
Another exciting feature of Iskan
Engage is the fully automated safety deposit box system, which can be accessed
safely via fingerprint and magnetic card technology, ensuring that customers
have access to their possessions at any time, around the clock, and with ease
and complete privacy.
the launch Iskan Engage, Housing Bank Chief
Business Officer Vasken Ajemian said, “At the Housing Bank, we seek to
continuously provide innovative banking services by investing in the latest
digital technologies available to the banking industry. Today, we are delighted
to launch our first self-service digital branch, which offers the Jordanian
market and our customers an interactive and unique self-banking experience in line with their needs while simultaneously advancing our efforts on
the road to digital transformation.”
Ajamyan went on to
add, “Through Iskan Engage, which is the first of its kind in the Kingdom, we
offer clients the services they need by harnessing the technological power of innovative
interactive devices. This new branch is an exemplary addition to the Jordanian
banking sector, and an example of the bank’s focus on innovation, technological
development, exceptional quality, and highly-competitive banking
Iskan Engage is yet another offering by the
Housing Bank that demonstrates its emphasis on digital transformation and the
provision of value-added services to its customers. Recently, the bank
purchased 185 ATMs equipped with the most advanced
technological services, which will provide services, quickly, easily and without
the need to visit a physical branch. The bank also completed the development of
contactless technology for all its branded credit and debit cards, which now
feature the bank’s new headquarters in a distinctive and modern design.
Furthermore, the bank redesigned and
relaunched its Iskan Mobile app, and launched the Iskan
V-Card, which provides its users with the highest levels of protection and
security and can be issued immediately through Iskan online or Housing
Bank’s Mobile app.